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Bonus Policy

Overview and applicability

Brnbet bonus policy governs all promotions and forms part of the Terms and Conditions of Use. By accepting a Brnbet bonus you agree to this policy and to any offer specific terms. In case of conflict, the offer terms prevail for that promotion.

Eligibility and activation

  • Eligible players are Brnbet customers with a verified account and no active promotional restrictions. Welcome bonuses are available to eligible new players unless stated otherwise.
  • Bonuses are generally limited to one per person, household, device, IP address or payment method per offer unless the promotion expressly permits otherwise.
  • Activation: Bonuses may be automatically credited or require opt in. If a bonus is not credited automatically, contact Customer Support before wagering to request manual credit.

Bonus types

  • Deposit welcome bonus: Brnbet offers a 100% match on the first deposit up to €2,000 plus 100 Free Spins on designated games. Minimum qualifying deposit is €20. The bonus and Free Spins are subject to wagering and game contribution rules described below. Only one deposit bonus may be active at a time and it cannot be combined with other deposit offers.
  • No deposit free spins: No deposit free spins may be offered from time to time. Maximum winnings from no deposit free spins are capped at €50. Free spins are subject to wagering requirements and expire after 2 days. Winnings from no deposit free spins are credited as bonus funds and may not be withdrawn until wagering requirements are met.
  • Other promotions: Daily, weekly or loyalty promotions may be offered. Each promotion has its own terms which supplement this policy.

Wagering requirements and game contributions

  • General wagering: Unless stated otherwise in the offer, deposit bonuses carry a wagering requirement of 40 times the total bonus amount. Free spins winnings carry 40 times the winnings from Free Spins unless the offer states a different rate. Wagering must be completed within the period stated in the offer, typically 30 days.
  • Game contributions: Slots contribute 100% toward wagering requirements. All other game categories contribute 0% unless stated otherwise in the offer. Some titles may be excluded from wagering; excluded titles do not count toward turnover.
  • Free spins: Wagering on Free Spins winnings is 40x unless the offer states a different rate. Free spins winnings are credited as bonus funds until wagering is completed.
  • No-deposit bonuses: Wagering applies to the bonus amount only; real money funds do not count toward the wager until the bonus is converted or consumed according to policy.

Balance handling and withdrawals

  • Use of funds: When a bonus is active, real money balance is used first for bets. If real balance is depleted, bets are funded from the bonus balance. Winnings from wagering are added to the bonus balance and become real money only after turnover is satisfied.
  • Withdrawal eligibility: A withdrawal requested before satisfying wagering requirements may result in forfeiture of the bonus and related winnings. If a withdrawal is reversed, any bonus that has been consumed will not be re-added.
  • Highest bonus and payouts: If multiple bonuses are active, wagering is applied to the largest eligible bonus first. Payouts apply to the largest bonus used for turnover.
  • Time to complete wagering: Unless stated otherwise for the offer, wagering must be completed within 30 days of credit; if not completed, the bonus and associated winnings are forfeited.

Expiry, cancellations and adjustments

  • Expiry: Free spins expire after 2 days; Free Spins winnings must be wagered within the applicable wagering period; any unspent bonus or winnings may be removed if the bonus expires.
  • Corrections: In the event of a system error or misconfiguration affecting bonus amounts or free spins, Brnbet reserves the right to correct the account by adjusting winnings and reissuing the correct bonus configuration.
  • Promotion changes: Brnbet may withdraw or suspend promotions at any time without notice; previously redeemed bonuses remain subject to applicable terms.

Abuse prevention and compliance

  • Irregular play: Brnbet monitors transactions and play patterns for abuse. Any activity deemed irregular or abusive may result in the revocation of promotions, withholding of winnings, or account closure.
  • Account integrity: Attempts to obtain multiple bonuses through separate accounts, devices or payment methods may lead to suspension and confiscation of funds.
  • Compliance: By activating a bonus you confirm acceptance of the terms and conditions; Brnbet may require verification of identity and payment method as a condition of eligibility.

Promotions and marketing communications

Promotions may be targeted; eligibility may depend on your account status and activity. Brnbet reserves the right to modify or withdraw offers at any time without notice. Promotional emails are sent in accordance with Brnbet privacy commitments; you may unsubscribe by contacting support.

Change control

Brnbet may amend or suspend bonus terms at any time. The terms published with a promotion prevail over this policy where applicable.

Support and assistance

For missing credits, manual bonus activation requests or questions about wagering requirements, contact Brnbet Customer Support before placing bets. Support may manually credit bonuses where appropriate in line with policy and regulatory obligations.